ANCILE AS

Privacy Policy

Last updated: 24 October 2026

This policy explains how ANCILE AS processes personal data and the rights available to you under the General Data Protection Regulation (GDPR), as implemented in Norway by the Personal Data Act (personopplysningsloven).

1. Controller and contact

ANCILE AS (Norwegian organisation number 929 181 948), Nordstrupen 26, 8073 Bodø, Norway, is the controller for the operational personal data described in section 5. For the documentation you create in the Ancile app (sections 3 and 4), ANCILE AS is not the controller and holds no copy of that data. Contact: post@ancile.no.

2. Two categories of data

3. Your documentation

The Ancile app documents physical IT infrastructure — racks, devices, ports and cabling. The records you create, including any personal data they contain (for example a contact name on a label), are stored on your device. They leave the device only through iCloud sync you turn on (section 4) or an export or share you start (section 6). ANCILE AS operates no server that stores this data and has no remote access to it. Text recognition, marker scanning and dictation run on the device using Apple's frameworks; Ancile sends no image, text or audio to a recognition service. iOS may download language resources for dictation from Apple.

Ancile works fully without an internet connection and depends on no service run by ANCILE AS or anyone else. Whether to connect it to iCloud or to a company (section 4) is your choice.

Controller. You — or the organisation on whose behalf you use Ancile, such as your employer or the client whose infrastructure you document — decide the purposes and means of processing this data and are its controller (GDPR Article 4(7)). Where another person's personal data appears in your documentation, you or that organisation are responsible for the lawful basis and for that person's rights. ANCILE AS does not determine a lawful basis for this data.

Retention. ANCILE AS sets no retention period for this data and deletes none of it automatically. It stays on your device until you erase it or delete the app.

Exercising rights over this data. You do this in the app, under Settings:

4. iCloud sync and company mode

Sync is optional, and the app works the same without it. It uses Apple's iCloud (CloudKit) and the Apple Account signed in on the device. ANCILE AS runs no server, relay or database for sync and receives none of the synced data. Apple provides iCloud under its own terms with the account holder.

Your own devices. If you turn on Sync with my other devices, your documentation syncs between your iPhone and iPad through your own iCloud account. It is off until you turn it on.

Company mode. Joining a company is your choice. A company runs Ancile from an office Apple Account. The office account's iCloud holds the company's client data, and the office decides which technicians can see each client by sharing that client with them through iCloud. Sync is part of company mode and is on for every device that runs or joins a company. A technician's device holds only the clients shared with it. Members of a share can see each other's name as provided by their Apple Account. Each technician's ability to export starts off and is granted by the office. When the office removes a technician from their last client, the name the office entered for them is deleted.

When the office stops sharing a client with a technician, or the technician signs out of iCloud or changes account, the app removes that client from the technician's device once it learns of the change. It first shows the technician any changes the office has not received. This is a function of the app, not a guarantee: once data has reached a person's device, neither the company nor ANCILE AS can control what that person does with it, for example a file exported or a screenshot taken before the change.

What syncs. The documentation you keep for each client, including photos, test records and issued reports. In company mode photos sync as taken, so the office holds the original. Between your own devices photos sync as a reduced-size copy, and the original stays on the device that took it. Some items stay on the device, among them report templates, your company profile and draft reports.

Encryption. Ancile stores the content of synced records in CloudKit's encrypted fields and assets. Some technical information that iCloud needs to work, such as record identifiers, timestamps and who belongs to a share, is not in those fields. How Apple protects iCloud data and manages the keys is described in Apple's iCloud data security overview.

Deleting iCloud data. Erase All Data, and erasing a single client, also delete the synced data from iCloud. On your own devices and on the office, the app deletes the data held in that account; erasing on the office therefore ends sharing for every technician. A technician who erases leaves the share and removes their own copy. If the device is offline, the app finishes the deletion the next time it is opened online.

Roles. In company mode the company is the controller of its client data and technicians act on its behalf. When you use Ancile on your own, you are the controller (section 3). ANCILE AS has no access to synced data and does not decide its purposes or means.

5. Operational data ANCILE AS processes

ANCILE AS processes the following personal data as controller:

Ancile has no account system of its own and ANCILE AS stores no sign-in credentials.

6. Exports and customers' systems

ANCILE AS does not ask for, receive or store credentials for any system you document, and the app does not connect to the equipment it documents. Apart from iCloud sync (section 4), documentation leaves your device only when you export or share it, for example as a CSV, Excel or PDF file. ANCILE AS receives no copy.

7. Permissions and security

The app asks for a permission only when a feature needs it: the camera, to photograph equipment and scan labels and markers; NFC, to read and write markers; the microphone, for dictation; Face ID, if you turn on the app lock; and adding to your photo library, if you save a photo or report there. You can change these in iOS Settings at any time.

Data on the device is protected by Apple's file protection and device encryption, and the optional app lock limits access to an unattended device.

8. Your rights

For the operational data in section 5 you have the rights of access, rectification, erasure, restriction, data portability and objection (GDPR Articles 15–18, 20 and 21). Contact post@ancile.no; we respond within one month (Article 12(3)). For your documentation, see sections 3 and 4. You can complain to the Norwegian Data Protection Authority (Datatilsynet, datatilsynet.no) under Article 77.

ANCILE AS makes no decisions about you based solely on automated processing, including profiling (Article 22).

9. International transfers

GitHub and Cloudflare are based in the United States and process website data for us under their data-processing terms, relying on the EU–US Data Privacy Framework and the European Commission's standard contractual clauses. Crash reports and purchases are handled by Apple under its terms. ANCILE AS does not transfer your documentation; where iCloud stores synced data is governed by Apple's terms with the account holder.

10. No selling, sharing or tracking

ANCILE AS does not sell personal data, does not share it with third parties for their own purposes or for advertising, and will not do so. ANCILE AS never receives the documentation you keep in Ancile, so it holds none of that data to sell or share. The limited operational data in section 5 is used only for the purposes stated there, and the providers named there process it only to deliver their service. The app contains no advertising, no tracking and no analytics of its own.

For California residents: ANCILE AS does not "sell" or "share" personal information as those terms are defined in the California Consumer Privacy Act, and has not done so in the past 12 months.

11. Children

The app is a professional tool, is not directed at children, and ANCILE AS does not knowingly process children's personal data.

12. Changes

If this policy changes, the updated version is posted here with a new date.

13. Contact

ANCILE AS · Nordstrupen 26, 8073 Bodø, Norway · post@ancile.no